Level 2 Update

Kia ora family/whanau,

We move down to Level 2 overnight 7/09/2021. While we return to a bit more normality, Aspire still needs to keep precautions in place. 

Regarding visiting: 

  • Up to two family members can visit at a time
  • Please call ahead first
  • Please complete the contact tracing logs
  • Please do not visit if you are unwell.  

People we support activities

  • We will be supporting people to stick to social distancing and hygiene practices when out and about
  • Some of the day programmes will be operating differently at this time to have fewer people in venues at the same time
  • We continue to provide activities at home to reduce boredom and frustration
  • People who have been staying with family during lockdown are able to return to their Aspire home
  • People who like to do weekend visits with family are able to start this again. 

Thank you so much for all your support, patience and cooperation at over the last few weeks.  Without the cooperation of staff, people we support and families we may not have achieved the outcome that we have.

Take care and be safe.

BCP team:  Judy Fynn, Espie Milner, Madhu Sudan, Deborah Palmer

Level 3 Update

Kia ora everyone. 

On Tuesday 31/08/2021 at 11.59pm the Waikato will move to Level 3. The advice for the general population is to continue to limit social activities and maintain your bubbles. However, people living with services such as Aspire are allowed to have family/whanau visitors, providing certain guidelines are followed. These guidelines have been put in place by the Ministry of Health.  

All visitors must follow Alert Level 3 precautions:
  • You must contact the staff before visiting, so that we can schedule visits - only one visitor (from the same household) should attend at a time
  • All visitors must follow good hand hygiene, physical distancing of 2 metres if outdoors and 1 metre if indoors, and wear a mask
  • All visitors to be recorded to aid with contact tracing - we have a visitors log available at the door
  • There should be no non-essential visits of non-family or whānau members.
  • No visitors will be admitted into the home who are sick, who have been sick recently, who have COVID-19 symptoms, or have been in contact with someone with COVID-19
  • In the case of people living in the house exhibiting COVID-19 symptoms, we will likely need to cancel or suspend visits
  • If you work in a high-risk profession that involves contact with lots of other people (i.e. in a hospital or supermarket) - we ask that you consider just maintaining contact via phone or video chat.

We know that you're probably very keen to see your family member, and we appreciate your patience and support while we ensure that we meet these precautions. 

It is pleasing to hear that across New Zealand compliance is high. As you have been doing, please continue to follow all the alert level requirements at Level 4 and at Level 3. 

Stay safe. 


Judy Fynn
Chief Executive (acting)

Level 4 - August 2021

Kia ora koutou families and whanau,

You would have heard from the Government announcement that we remain in Level 4 Lockdown until at least 11.59pm on Tuesday 24th August. 

We continue to maintain our bubbles, and visitors are not allowed to our services as per Ministry of Heath guidelines. We know this can be hard for people and encourage you to remain in contact with your loved one through phone or video chat.  Please let other family members know that visiting is not permitted at this time. 

Remember the Golden Rules for Alert Level 4:

  • Stay in your Bubble, only leave home for essential needs or local exercise
  • Wear a mask in all public places and keep a 2 metre distance
  • Keep on scanning the QR code to keep track of where you’ve been
  • Wash and sanitise hands often
  • Stay local and be kind

Our support staff have access to a variety of in-home resources to ensure that people aren't getting too bored. We will be featuring a photo-challenge on our Facebook page, so do follow that if you have the chance: www.facebook.com/aspire.community.support. People supported through our SIL service are receiving regular wellbeing phone calls. 

Our management, clinical and admin teams are working remotely to provide support and guidance to the teams in the houses and are available by email or phone if you have any questions or concerns.