24 March 2020

Yesterday it was announced that New Zealand is moving to Level 3 immediately, and Level 4 on Wednesday. 

Aspire - Community Support is an essential service, and will continue to provide support to our clients in residential care. 

Support Managers are working to coordinate the care and support teams, and we have a strong Business Continuity Plan in place. 

Once New Zealand moves to level 4, no visitors will be allowed at our residential services. We have been in contact with family/whanau to explain what this means to them and their loved ones. People receiving support at home or in the community will be contacted directly to clarify next steps.

Kia kaha. He waka eke noa.


18 March 2020

The Ministry of Health has released the following guidelines for providers of disability support in residential settings. Please note the requirement for people to be symptom free for 48 hours before visiting or working. 

Covid-19 Information for Residential Care Providers

13 March 2020

Dear Families,

Re: Coronavirus (Covid-19)
As you are aware, there is continuing worldwide concern about the rapid spread of Coronavirus
(Covid-19). We are in close contact with the Ministry of Health and other organisations and are
carefully monitoring and actively managing the situation.

As an organisation, we have a pandemic/outbreak plan and policy in place and are ensuring the
people we support and staff are familiar with all the protocols of the policy.
With continued vigilance, the chance of widespread community outbreak is expected to remain low.
We are hopeful in Aspire this will be the case.

We’re also asking family and friends who have visited countries or areas of concern and may have
developed symptoms of fever, cough or shortness of breath to seek medical advice and not to visit
your family member for 14 days on return in order to keep them and their flat mates safe.
Of course, you can phone, email or text anytime.

We have a pandemic plan in action for Aspire staff who are travelling overseas which requires 14
days of self-isolation on their return to New Zealand where we will monitor them prior to their
return to Aspire to ensure they are healthy to return to work.

There is a dedicated Covid-19 Healthline number you can contact, 0800 358 5453 for advice.
Should you have any queries, please do not hesitate to contact and we appreciate your support and
cooperation.

Thank you.
Kind regards,


Judy Fynn General Manager (027 499 0146)
Lee Reilly Clinical Advisor (027 808 4549)
Deborah Palmer Health and Safety Coordinator (022 467 2155)
Aspire – Community Support